We will endeavor to dispatch deliveries within 2 days after receipt of payment.
All orders are shipped via Australia Post Parcel Post with tracking and drop-off without signature. Shipping is $9.95 per order however orders above $99 are eligible to receive free shipping with the exception of storewide sales which supersede the free shipping offer and oversized items. These are calculated based on weight and dimensions of items and delivery area. Vouchers and other offers cannot be used in conjunction with storewide sales. Free shipping is via the Parcel Post service.
NOTE: Certain items that are large in size or heavy by weight may not be applicable for free shipping due to the high cost of freight for these items, depending on your location. Please contact us at firstname.lastname@example.org and we will advise what the cost of shipping will be for your parcel prior to order placement.
We also offer Australia Post Express Post service however this option is $14.95 per order, irrespective of order total. This option is available for selection during the 'Checkout' process in section 2, Delivery Methods.
We will provide you with a reference number to track the progress of your package online. Typically, most items will be received within 2-4 business days following the date of purchase.
Shipping fees include handling and packing fees as well as postage costs. Items are sent in appropriately sized parcels and boxes. Insurance is not included in the shipping fee but items are well-protected and special care is taken to protect fragile objects.
We are only shipping to Australian destinations (excluding islands off the east coast of Australia) at the present time. If you wish to have an order sent to another country please send us an email and we will work with you to facilitate your request.